Privacy Policy

Last updated: 18 September 2026

Maison Arti is the trading name of AKG Digital Solutions LLC, at 75 E 3rd St, Sheridan, WY 82801, USA. We are responsible for the personal information described in this policy. Contact us at info@maisonartihome.com or +44 1604 279340 about privacy questions or requests. Our support hours are Monday to Friday, 9:00 AM to 4:00 PM GMT/BST (UK time). This policy applies to maisonartihome.com and orders we accept for delivery in the United Kingdom.

Information we collect

When you place an order, we collect your name, contact details, billing and delivery address, items ordered, payment status and order history. Our payment providers process your card or wallet information; we receive the information needed to confirm and manage payment, not your full card number. If you contact us, we keep your message and the details needed to respond. If you create an account, we process your account details and saved preferences. Our website also receives technical information such as IP address, browser, device and pages visited, including through cookies and similar technologies.

Why we use it

We use order and contact information to fulfil our contract with you, take payment, deliver goods and handle returns. We use information where necessary to meet legal obligations, including accounting and tax requirements. We use limited technical and service information for security, fraud prevention, customer support and improving the shop where we have a legitimate interest that does not override your rights. We use information for marketing or non-essential cookies only where we have a valid basis, including consent where required. You can withdraw consent or unsubscribe from marketing at any time.

Who receives it

Shopify hosts the online shop. Payment providers process transactions. Fulfilment partners and carriers receive the details needed to dispatch and deliver orders. Service providers may help us with customer support, analytics, security or marketing, subject to appropriate controls. We do not sell your contact information. We may disclose information where required by law or to protect legal rights.

Cookies and choices

Essential cookies keep the shop, basket and checkout working. Optional analytics and advertising technologies should be used only according to the choices you make in our cookie banner. You can change your choices through the cookie preferences control on the site. Browser settings may also let you manage cookies, although disabling essential cookies may affect the shop.

International processing and security

Some providers may process information outside the United Kingdom. Where data protection law requires it, we use an applicable adequacy decision or appropriate transfer safeguards. We use reasonable technical and organisational measures to protect information, but no internet service is completely secure.

How long we keep information

We keep order and transaction records for as long as needed for fulfilment, tax, accounting and possible legal claims. We keep support correspondence while needed to resolve the enquiry and meet legal obligations. We keep marketing information until you unsubscribe or it is no longer needed. We then delete or anonymise information unless a longer period is required by law.

Your rights

Depending on the circumstances, you may ask to access, correct, erase, restrict or receive a copy of your personal information, and you may object to certain uses. You may withdraw consent where we rely on it. Email info@maisonartihome.com to make a request. You may also complain to the UK Information Commissioner's Office at ico.org.uk if you are unhappy with our response.

We may update this policy when our practices change. The latest version will always appear on this page.